Customer Service

customer service representative

How to Reach Us

24-Hour Automated Account Information: 207.761.8310
Customer Service: 207.761.8310
(calls may be recorded for quality purposes)
24-Hour Emergency: 207.761.8300
Customer Service Fax: 207.879.5837
Hours of Operation: 8:30 a.m. to 4:30 p.m., Monday - Friday
Mailing Address: 225 Douglass Street | PO Box 3553 | Portland, Maine 04104
Payment Address: PO Box 6800 | Lewiston, Maine 04243-6800

Drip. Drip. Drip.

Got a high water bill? A dripping faucet or leaky toilet may be the culprit. Become a LEAK SEEKER. A quick toilet dye test using food coloring can tell you if your toilet is leaking.

Common Questions

Questions about your account, bill, or water conservation? You’re sure to find the answer in our frequently asked questions section.

MyOnlineBill

It couldn’t be easier to manage your account and pay your bill online! With a click of the mouse, view your account, water usage, payment history and more.

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