Notice of Fee Increase: If you pay your bill through our online bill payment portal, credit card/debit card fees will be increasing, no earlier than February 20, 2023. There is NO fee to pay using a checking or savings accounts.
Customer Service
How to Reach Us
24-Hour Automated Account Information: 207.761.8310
Customer Service: 207.761.8310
(calls may be recorded for quality purposes)
24-Hour Emergency: 207.761.8300
Customer Service Fax: 207.879.5837
Hours of Operation: 8:00 a.m. to 4:30 p.m., Monday - Friday by phone
Lobby hours, 8 a.m. - noon, Tuesday, Wednesday, and Thursday.
Mailing Address: 225 Douglass Street | PO Box 3553 | Portland, Maine 04104
Payment Address: Our payment address has recently changed.
PO Box 9751 | Portland ME 04104-5051
