Welcome to the Portland Water District! As our customer, we want you to know both your responsibilities and rights when it comes to your water service.
You are responsible for things like paying your bill on time and caring for your water meter. At the same time, you have important rights, such as:
- Receiving proper notice before disconnection if a bill isn’t paid.
- The ability to file a complaint with the Public Utilities Commission if needed.
We’re here to help you every step of the way. To learn more about how your account works, take a look at the documents below. If you have questions, don’t hesitate to reach out!
Drip. Drip. Drip.
Got a high water bill? A dripping faucet or leaky toilet may be the culprit. Become a LEAK SEEKER. A quick toilet dye test using food coloring can tell you if your toilet is leaking.
Common Questions
Questions about your account, bill, or water conservation? You’re sure to find the answer in our frequently asked questions section.
Pay Online
It couldn’t be easier to manage your account and pay your bill online! With a click of the mouse, view your account, water usage, payment history and more.
Customer News
Make sure you are in the know. Stay informed by reading our latest customer newsletter.