Due to construction, we will not be conducting a rain barrel sales event in 2024. Please check back in 2025. 

Our Promise and Vision

A Clear Look at the Future


Protect public health, safety, and the environment by providing customers with high-quality, reliable, and affordable water services.


Vision of the Future

With our customers’ best interests as a guide, we will use innovative approaches to become a trusted provider of industry-leading water services.


Through a Commitment to our Values, we will achieve our Mission and Vision.


Customer Focused

We engage, listen, and respond to customers by providing high-value services that our customers want.


Reliable & Sustainable Services

We provide reliable services through sustainable means because we understand our customers and the environment depend on us.


High-Value Services

We provide high-value services at a reasonable cost without compromising quality.


Continuous Improvement

We continuously review and improve our activities to enhance the customer experience and provide high value.


Protect Health, Safety, and the Environment

We work safely and provide services to our customers that safeguard public health and safety while protecting the environment.


Workplace Quality of Life

We promote a safe work environment that values diversity and inclusiveness, collaboration, openness, respect, and fair treatment while embracing continuous improvement and efficiency. The environment nurtures a diverse, caring, and flexible workforce with job satisfaction and employee engagement.


Skilled and Efficient Workforce

We seek to maintain a skilled workforce that delivers high-value services reliably and efficiently. We do this by encouraging people to expand their skills, embrace lifelong learning, and continuously improve.