What if I can’t locate my bill?
If your bill is not showing, please double check that the correct information was entered in the search criteria. For example, an exact match may be required.
Can I tell if my payment has been posted?
Yes, simply login to your account and select “View paid or closed invoices.”
Do I need to register to pay a bill?
No, registration is not required for One Time Payments. However, by registering you’ll be able to view prior history, set up automatic payments and store payment information, if desired.
How do I change my account information?
Simply log into your account and change any of your personal information under the Account link in the main menu bar. If you are unable to change some of your information, you may need to contact us at customerservice@pwd.org.
Will I receive a confirmation email that my bill has been paid?
Yes, you will receive a confirmation email.
When I try to pay my bill, it asks for credit card information and I want to pay by electronic check.
Under “How would you like to pay” click on the drop-down box and choose EFT Check.