Do I need to register to pay a bill?
No, registration is not required for One Time Payments. However, by registering you’ll be able to view prior history, set up automatic payments and store payment information, if desired.
How do I change my account information?
Simply log into your account and change any of your personal information under the Account link in the main menu bar. If you are unable to change some of your information, you may need to contact us at customerservice@pwd.org.
Will I receive a confirmation email that my bill has been paid?
Yes, you will receive a confirmation email.
When I try to pay my bill, it asks for credit card information and I want to pay by electronic check.
Under “How would you like to pay” click on the drop-down box and choose EFT Check.
Do I have to enter an email address to make a payment?
Yes, an email address is required so the payment confirmation can be delivered to your email inbox.
I forgot my username, how do I access my account?
Your username is your email. If you have forgotten your email associated with your account, please contact us at customerservice@pwd.org and we can assist you.