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What is AutoPay? AutoPay is a convenient option in which bills will be paid automatically each billing cycle on their due dates using your default credit card or bank account. This will avoid any late fees and free you from having to remember when to pay. Login to your account and click on AutoPay to…
Yes you can! Select the Pay My Bill link on the PWD Home Page to either set-up your account (if you are a first time user), or sign in if you are already set-up. Online payments are withdrawn from your checking/savings account or credit/debit card. If you choose checking or savings account, you will be…
For additional email assistance, click the Request Support Button at the top of this page. Enter the required information and describe the problem. Click the Send Email Button. Or you can email us directly at customerservice@pwd.org. You will receive an email response in 24 hours during normal business hours. Request Support
Yes, an email address is required so the payment confirmation can be delivered to your email inbox.
Your username is your email. If you have forgotten your email associated with your account, please contact us at customerservice@pwd.org and we can assist you.
Click on “Forgot Password” in the main menu. You will need your email address and account number to retrieve your password. If you’re unable to locate this information, you may call us and after verifying your identity, then we’ll be able to assist.
It’s a free service if you are paying by withdrawals from your checking or savings account. But there is a small online processing fee for credit card payments of $1 for amounts up to $40 or 2.5% for amounts greater than $40.
You can pay with credit or debit card or you may issue an electronic check from your bank account (checking or savings).
Third-Party Services (Other than PWD): You must notify the company that manages your payment withdrawal when you have a credit card or banking account change. Most companies allow you to make the change yourself on their website. PWD’s online account management and bill pay system: If you pay your bill on PWD’s website, select the Pay Bill…
After you submit your payment, you will see a payment confirmation screen. It will contain your payment confirmation message. It will show an approved number for credit cards or a processed number for electronic check. You will also receive a confirmation email after your transaction is submitted. The email will include your account number, invoice…
This one question will help us understand how people use our website, you will have an opportunity to add more information to your answer on the next page. Having problems with online billing? Please fill out this form: https://www.pwd.org/support-request/
Our online account management and bill payment portal is temporarily unavailable while we upgrade the system. The automated phone payment system is also temporarily unavailable. Services are expected to resume by Monday, March 3.
We apologize for any inconvenience and appreciate your patience as we work to enhance your online experience.
