High or Low Bill

Your water meter measures whole and fractions of HCF (hundreds of cubic feet), but PWD only bills the whole number; the fraction is ignored. For example, if your water meter measures 2.9 HCF, PWD bills 2 HCF when you actually used almost 3 HCF. The chart below illustrates why you are billed different amounts even…

Number of days in the reading period. This is the most common reason for a high bill. If the number of days in your current read period is greater than the number of days in your prior read period, your current bill may be higher. You can check the number of days in the Water…

Number of days in thje reading period. If the number of days in your current read period is lower than the number of days in your prior read period, your current bill may be less. You can check the number of days in the Water Consumption Chart on your bill or in the MyOnlineBill section…

Remember, your percent of use may vary due to your lifestyle.

Your usage depends on the number of people in your household and your lifestyle. Refer to our rates for estimated usage by household size. Also consider your lifestyle: You will use more water compared to a household with the same number of people if: You take more showers or baths You take longer showers or…

748 gallons = 1 HCF. If your meter measures 2 HCF you used 1,496 gallons. PWD measures and bills your water in HCF (hundreds of cubic feet).

748 gallons = 1 HCF. If your meter measures 2 HCF you used 1,496 gallons. PWD measures and bills your water in HCF (hundreds of cubic feet).