Skip to content

Customer Service will be closed on Thursday, May 8, from 12:00 to 4:30 p.m. for training. We apologize for any inconvenience. For service emergencies, call 207.761.8300.

Learn More Customer Service will be closed on Thursday, May 8, from 12:00 to 4:30 p.m. for training. We apologize for any inconvenience. For service emergencies, call 207.761.8300.

Customer Service will be closed on Thursday, May 8, from 12:00 to 4:30 p.m. for training. We apologize for any inconvenience. For service emergencies, call 207.761.8300.

Learn More Customer Service will be closed on Thursday, May 8, from 12:00 to 4:30 p.m. for training. We apologize for any inconvenience. For service emergencies, call 207.761.8300.

  • About UsExpand
      • Leadership
        • Board of Trustees
        • Meeting Calendar
        • Agendas & Minutes
        • Management
      • Who We Are
        • Service Area Map
        • Facilities
        • Charter
      • Culture
        • Our Promise, Vision, Values
        • History
      • News and Information
        • Pressroom
        • E-News
        • FAQs
        • Publications
        • Calendar
      • Procurement
      • Financials
      • Policies
    • LeadershipExpand
      • Board of Trustees
      • Meeting Calendar
      • Agendas & Minutes
      • Management
    • Who We AreExpand
      • Service Area Map
      • Facilities
      • Charter
    • CultureExpand
      • Our Promise, Vision, Values
      • History
    • News and InformationExpand
      • Pressroom
      • E-News
      • FAQs
      • Publications
      • Calendar
    • Financials
    • Procurement
    • Policies
  • Contact
  • CommunityExpand
      • Environmental Education
        • Virtual Resources
      • Portable Drinking Water Fountain
      • Water Bottle Filling Station Grants
        • Application
      • Joe DiPietro Scholarship
        • Application
      • Sebago Lake Land Reserve
        • Trail Map
        • Land Use Policies
        • Unique Ecological Features
      • Facility Tours
        • Facility Tour Request Form
      • Rain Barrels
      • Community Events
    • Environmental EducationExpand
      • Virtual Resources
    • Portable Drinking Water Fountain
    • Water Bottle Filling Station GrantsExpand
      • Application
    • Joe DiPietro ScholarshipExpand
      • Application
    • Facility ToursExpand
      • Facility Tour Request Form
    • Sebago Lake Land ReserveExpand
      • Trail Map
      • Land Use Policies
      • Unique Ecological Features
    • News and Information
    • Rain Barrels
    • Community Events
  • Translate
Pay My Bill
Portland Water District Logo
  • Customer ServiceExpand
      • Manage Your Account
        • Pay Your Bill
        • Start, Stop, or Change Service
        • Seasonal Service
      • Customer Service
        • Contact
        • Billing Rates
        • Customer Assistance/Lifeline Rates
        • Frequently Asked Questions
        • Understanding Your Account
        • Ways to Pay
        • Damage Claims
        • Hydrant Use (Meter)
        • HomeServe Warranty Program
        • Customer Information
        • Submeters
        • Flushing Program
      • Business
        • Industrial Pretreatment
        • Private Hydrants
        • Cross Connections (Backflow)
        • Main Extensions & New Services
    • Manage Your AccountExpand
      • Pay Your Bill
      • Start, Stop, or Change Service
      • Seasonal Service
    • Customer ServiceExpand
      • Contact
      • Billing Rates
      • Customer Assistance/Lifeline Rates
      • Frequently Asked Questions
      • Understanding Your Account
      • Ways to Pay
      • Damage Claims
      • Hydrant Use (Meter)
      • HomeServe Warranty Program
      • Customer Information
      • Submeters
      • Flushing Program
    • BusinessExpand
      • Industrial Pretreatment
      • Private Hydrants
      • Cross Connections (Backflow)
      • Main Extensions & New Services
  • Water & EnvironmentExpand
      • Water
        • Water Advisories
        • Water Treatment
        • Frequently Asked Questions
      • Water Quality
        • 2024 Annual Water Quality Report
        • Lead
        • PFAS
        • Fluoride
        • Legionella
      • Environment and Stewardship
        • Sebago Lake
        • Sebago Lake Protection Office
        • Security & Protection Zones
        • Land Conservation
        • Landowner and Contractor Resources (permits, lakescaping)
        • Sebago Lake Land Reserve
        • Environmental Education
          • Sebago Lake to Casco Bay Calendar
      • Wastewater
        • Industrial Pretreatment
        • Wastewater Treatment
        • Odor Management
        • Biosolids Management
        • Wastewater Epidemiology
        • What You Can Do
    • WaterExpand
      • Water Advisories
      • Water Treatment
      • Frequently Asked Questions
    • Water QualityExpand
      • 2024 Annual Water Quality Report
      • Lead
      • PFAS
      • Fluoride
      • Legionella
    • Environment and StewardshipExpand
      • Sebago Lake
      • Sebago Lake Protection Office
      • Security & Protection Zones
      • Land Conservation
      • Landowner and Contractor Resources (permits, lakescaping)
      • Sebago Lake Land Reserve
      • Environmental EducationExpand
        • Sebago Lake to Casco Bay Calendar
    • WastewaterExpand
      • Industrial Pretreatment
      • Wastewater Treatment
      • Odor Management
      • Biosolids Management
      • Wastewater Epidemiology
      • What You Can Do
  • Construction & DevelopmentExpand
      • Capital Projects
        • Water Main Replacement Program
        • Bid Opportunities
      • Main Extensions and New Services
        • Development Process
      • Specifications & Details
        • Construction Specifications
        • Details
      • Cross Connections and Backflow Devices
    • Capital ProjectsExpand
      • Water Main Replacement Program
      • Bid Opportunities
    • Main Extensions and New ServicesExpand
      • Development Process
    • Specifications & DetailsExpand
      • Construction Specifications
      • Details
    • Cross Connections and Backflow Devices
  • Alerts
  • Careers
Portland Water District Logo
Pay My Bill

Publications

  • Clean Water Week Bill Stuffer

    April 28, 2025

  • National Drinking Water Week Bill Stuffer

    March 31, 2025

  • Crooked River Monitoring Report

    March 20, 2025

  • Sebago Lake Assessment

    March 20, 2025

  • Lower Bay Bacteria Monitoring Report

    March 20, 2025

  • Tributary Monitoring Report

    March 20, 2025

  • New Website Bill Stuffer

    March 7, 2025

  • Sebago In Depth Winter 2025

    February 27, 2025

  • Standing Rules

    January 22, 2025

  • Bylaws

    January 22, 2025

  • Trustee Election Brochure

    January 10, 2025

  • 2025 Comprehensive Budget Report

    January 6, 2025

  • PWD 2025 Strategic Plan

    January 6, 2025

  • Sebago In Depth Summer 2024

    June 24, 2024

  • 2023 Annual Comprehensive Financial Report

    June 7, 2024

  • 2024 Annual Water Quality Report Bill Stuffer

    May 21, 2024

  • 2024 Annual Water Quality Report

    May 7, 2024

  • Sebago In Depth Winter 2024

    February 23, 2024

  • Sebago Lake Calendar

    February 8, 2024

  • 2024 Comprehensive Budget Report

    December 29, 2023

Posts navigation

1 2 3 4 Next
Portland Water District Logo

225 Douglass St.
PO Box 3553, Portland, ME
04104-3553

  • My Account
  • Contact Us
  • Sitemap
  • Privacy Statement
  • Cookie Policy
  • Opt-out preferences
  • Subscribe to our Email Newsletter
    This field is for validation purposes and should be left unchanged.

Copyright 2025 Portland Water District

How was your website experience?

This one question will help us understand how people use our website, you will have an opportunity to add more information to your answer on the next page. Having problems with online billing? Please fill out this form: https://www.pwd.org/support-request/

Our online account management and bill payment portal is temporarily unavailable while we upgrade the system. The automated phone payment system is also temporarily unavailable. Services are expected to resume by Monday, March 3.

We apologize for any inconvenience and appreciate your patience as we work to enhance your online experience.

Manage Consent
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
Functional Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
Manage options Manage services Manage {vendor_count} vendors Read more about these purposes
View preferences
{title} {title} {title}
Pay My Bill
  • Customer Service
      • Manage Your Account
        • Pay Your Bill
        • Start, Stop, or Change Service
        • Seasonal Service
      • Customer Service
        • Contact
        • Billing Rates
        • Customer Assistance/Lifeline Rates
        • Frequently Asked Questions
        • Understanding Your Account
        • Ways to Pay
        • Damage Claims
        • Hydrant Use (Meter)
        • HomeServe Warranty Program
        • Customer Information
        • Submeters
        • Flushing Program
      • Business
        • Industrial Pretreatment
        • Private Hydrants
        • Cross Connections (Backflow)
        • Main Extensions & New Services
    • Manage Your Account
      • Pay Your Bill
      • Start, Stop, or Change Service
      • Seasonal Service
    • Customer Service
      • Contact
      • Billing Rates
      • Customer Assistance/Lifeline Rates
      • Frequently Asked Questions
      • Understanding Your Account
      • Ways to Pay
      • Damage Claims
      • Hydrant Use (Meter)
      • HomeServe Warranty Program
      • Customer Information
      • Submeters
      • Flushing Program
    • Business
      • Industrial Pretreatment
      • Private Hydrants
      • Cross Connections (Backflow)
      • Main Extensions & New Services
  • Water & Environment
      • Water
        • Water Advisories
        • Water Treatment
        • Frequently Asked Questions
      • Water Quality
        • 2024 Annual Water Quality Report
        • Lead
        • PFAS
        • Fluoride
        • Legionella
      • Environment and Stewardship
        • Sebago Lake
        • Sebago Lake Protection Office
        • Security & Protection Zones
        • Land Conservation
        • Landowner and Contractor Resources (permits, lakescaping)
        • Sebago Lake Land Reserve
        • Environmental Education
          • Sebago Lake to Casco Bay Calendar
      • Wastewater
        • Industrial Pretreatment
        • Wastewater Treatment
        • Odor Management
        • Biosolids Management
        • Wastewater Epidemiology
        • What You Can Do
    • Water
      • Water Advisories
      • Water Treatment
      • Frequently Asked Questions
    • Water Quality
      • 2024 Annual Water Quality Report
      • Lead
      • PFAS
      • Fluoride
      • Legionella
    • Environment and Stewardship
      • Sebago Lake
      • Sebago Lake Protection Office
      • Security & Protection Zones
      • Land Conservation
      • Landowner and Contractor Resources (permits, lakescaping)
      • Sebago Lake Land Reserve
      • Environmental Education
        • Sebago Lake to Casco Bay Calendar
    • Wastewater
      • Industrial Pretreatment
      • Wastewater Treatment
      • Odor Management
      • Biosolids Management
      • Wastewater Epidemiology
      • What You Can Do
  • Construction & Development
      • Capital Projects
        • Water Main Replacement Program
        • Bid Opportunities
      • Main Extensions and New Services
        • Development Process
      • Specifications & Details
        • Construction Specifications
        • Details
      • Cross Connections and Backflow Devices
    • Capital Projects
      • Water Main Replacement Program
      • Bid Opportunities
    • Main Extensions and New Services
      • Development Process
    • Specifications & Details
      • Construction Specifications
      • Details
    • Cross Connections and Backflow Devices
  • Alerts
  • Careers
  • About Us
      • Leadership
        • Board of Trustees
        • Meeting Calendar
        • Agendas & Minutes
        • Management
      • Who We Are
        • Service Area Map
        • Facilities
        • Charter
      • Culture
        • Our Promise, Vision, Values
        • History
      • News and Information
        • Pressroom
        • E-News
        • FAQs
        • Publications
        • Calendar
      • Procurement
      • Financials
      • Policies
    • Leadership
      • Board of Trustees
      • Meeting Calendar
      • Agendas & Minutes
      • Management
    • Who We Are
      • Service Area Map
      • Facilities
      • Charter
    • Culture
      • Our Promise, Vision, Values
      • History
    • News and Information
      • Pressroom
      • E-News
      • FAQs
      • Publications
      • Calendar
    • Financials
    • Procurement
    • Policies
  • Contact
  • Community
      • Environmental Education
        • Virtual Resources
      • Portable Drinking Water Fountain
      • Water Bottle Filling Station Grants
        • Application
      • Joe DiPietro Scholarship
        • Application
      • Sebago Lake Land Reserve
        • Trail Map
        • Land Use Policies
        • Unique Ecological Features
      • Facility Tours
        • Facility Tour Request Form
      • Rain Barrels
      • Community Events
    • Environmental Education
      • Virtual Resources
    • Portable Drinking Water Fountain
    • Water Bottle Filling Station Grants
      • Application
    • Joe DiPietro Scholarship
      • Application
    • Facility Tours
      • Facility Tour Request Form
    • Sebago Lake Land Reserve
      • Trail Map
      • Land Use Policies
      • Unique Ecological Features
    • News and Information
    • Rain Barrels
    • Community Events
  • Translate
Search