Online Account and Bill Pay

What is AutoPay? AutoPay is a convenient option in which bills will be paid automatically each billing cycle on their due dates using your default credit card or bank account. This will avoid any late fees and free you from having to remember when to pay. Login to your account and click on AutoPay to…

Yes you can! Select the Pay My Bill link on the PWD Home Page to either set-up your account (if you are a first time user), or sign in if you are already set-up. Online payments are withdrawn from your checking/savings account or credit/debit card. If you choose checking or savings account, you will be…

For additional email assistance, click the Request Support Button at the top of this page. Enter the required information and describe the problem. Click the Send Email Button. Or you can email us directly at customerservice@pwd.org. You will receive an email response in 24 hours during normal business hours. Request Support

Absolutely. Invoice Cloud, who processes our payments, will safely store your financial information using Payment Card Industry (PCI) Compliant systems. This includes truncating (abbreviating) account numbers so that even we do not see your complete account information

Pay by Text is a convenient way to pay your bill by text message. When signed up for Pay by Text, bill notifications will be sent by text message (this is in addition to email notifications) and you will then have the option to pay via text message with your default payment method by simply…

PCI stands for Payment Card Industry, and compliance with the industry standards is a requirement for those that accept the major credit cards and for software providers who have applications which involve the transmission and/or storage of credit card information.

24 months of payment history is stored.  Bills are stored in PDF and HTML format so you can print them out if needed.

If your bill is not showing, please double check that the correct information was entered in the search criteria. For example, an exact match may be required.

Yes, simply login to your account and select “View paid or closed invoices.”

No, registration is not required for One Time Payments. However, by registering you’ll be able to view prior history, set up automatic payments and store payment information, if desired.