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Customer Service will be closed on Thursday, May 8, from 12:00 to 4:30 p.m. for training. We apologize for any inconvenience. For service emergencies, call 207.761.8300.

Learn More Customer Service will be closed on Thursday, May 8, from 12:00 to 4:30 p.m. for training. We apologize for any inconvenience. For service emergencies, call 207.761.8300.

Customer Service will be closed on Thursday, May 8, from 12:00 to 4:30 p.m. for training. We apologize for any inconvenience. For service emergencies, call 207.761.8300.

Learn More Customer Service will be closed on Thursday, May 8, from 12:00 to 4:30 p.m. for training. We apologize for any inconvenience. For service emergencies, call 207.761.8300.

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Meters/Submeters

What is a Submeter and how will it lower my wastewater bill?

If you do a lot of outside watering, you could lower your wastewater bill by purchasing a submeter. A submeter measures water from your outside faucet that doesn’t enter the wastewater system. The amount of water measured by the submeter is not billed municipal wastewater charges. The submeter program is managed by the Portland Water…

Read More What is a Submeter and how will it lower my wastewater bill?Continue

How do I read my residential water meter?

Where to find your meter? Water meters can be installed in various locations. Typical locations include the basement, hall closet, or in a meter pit in your yard. They should be installed in a warm, dry place, protected from drafts and the cold. If you can not locate your meter, please contact us, and we…

Read More How do I read my residential water meter?Continue

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225 Douglass St.
PO Box 3553, Portland, ME
04104-3553

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Our online account management and bill payment portal is temporarily unavailable while we upgrade the system. The automated phone payment system is also temporarily unavailable. Services are expected to resume by Monday, March 3.

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  • Customer Service
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    • Manage Your Account
      • Pay Your Bill
      • Start, Stop, or Change Service
      • Seasonal Service
    • Customer Service
      • Contact
      • Billing Rates
      • Customer Assistance/Lifeline Rates
      • Frequently Asked Questions
      • Understanding Your Account
      • Ways to Pay
      • Damage Claims
      • Hydrant Use (Meter)
      • HomeServe Warranty Program
      • Customer Information
      • Submeters
      • Flushing Program
    • Business
      • Industrial Pretreatment
      • Private Hydrants
      • Cross Connections (Backflow)
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      • Sebago Lake Land Reserve
      • Environmental Education
        • Sebago Lake to Casco Bay Calendar
    • Wastewater
      • Industrial Pretreatment
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        • Application
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        • Application
      • Sebago Lake Land Reserve
        • Trail Map
        • Land Use Policies
        • Unique Ecological Features
      • Facility Tours
        • Facility Tour Request Form
      • Rain Barrels
      • Community Events
    • Environmental Education
      • Virtual Resources
    • Portable Drinking Water Fountain
    • Water Bottle Filling Station Grants
      • Application
    • Joe DiPietro Scholarship
      • Application
    • Facility Tours
      • Facility Tour Request Form
    • Sebago Lake Land Reserve
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