If I am already enrolled in the Direct Payment Program, do I have to register for PWD's MyOnlineBill program to continue having my payments automatically deducted?
No. Customers who enrolled in PWD’s Direct Payment Program are still eligible for monthly, automatic payment. However, to receive the benefit of viewing your bills online or to sign up for paperless bills, we encourage you to select the MyOnlineBill link at PWD’s website to set up an account.