I changed my mind, I want to receive a paper bill in the mail instead of the on-line, paperless option. How can I make this change?
- Select the MyOnlineBill link at the PWD Home Page.
- Sign in and select the Manage Account Tab at the top of the screen.
- Then select the Update User Detail Tab.
- Click on Update Go Paperless. In the Action Column, click Disable. The Disable status means you are set up to receive paper bills in the mail. Even though you will begin receiving paper bills, you can still view your bill on-line any time you choose. We will continue sending monthly emails to let you know when your bill is ready to view.