Notice of Fee Increase:  If you pay your bill through our online bill payment portal, credit card/debit card fees will be increasing, no earlier than February 20, 2023.  There is NO fee to pay using a checking or savings accounts.


Do I really need to change out my refrigerator filter every six months? It doesn’t seem to cause any issues.

It may surprise you, but the answer is yes, if the refrigerator or any appliance has a filter, it needs to be replaced according to the manufacturer’s specifications. And here’s why. 


What is Legionella?

Legionella is the bacterium responsible for Legionnaires’ Disease, which has been on the rise since 2000, though the exact number of cases of the disease is difficult to know since the symptoms can be similar to the common cold. Legionnaires’Disease actually can become a serious pneumonia (lung infection).

Is there Legionella in our water?

The Portland Water District has recently conducted tests throughout the distribution system and found no indication of Legionella.  Chloramines, which is the secondary disinfectant used in Portland’s public water supply, is known to effectively kill bacteria. 

How do you contract Legionnaires’ Disease?

Legionnaires Disease is usually contracted through inhaling water droplets suspended in the air that contain the bacteria Legionella.  In natural settings, Legionella rarely causes concerns, however in man-made settings, Legionella can grow if the water system is not properly maintained. In general, people do not spread Legionnaires’ Disease to other people.

Who is at risk for Legionnaires’ Disease?

Healthy people are at low risk for Legionnaires’ disease. The likelihood of infection increases in the elderly, particularly for men. An infection is also more likely in someone with other risk factors including: people over 50 years of age, smokers and heavy drinkers, people suffering from chronic respiratory or kidney disease, diabetes, lung and heart disease, renal or hepatic failure, systemic malignancy, immune system disorders, and anyone with a weak immune system.

What are common causes and sources of infection?

  • Cooling towers (structures that contain water and a fan as part of centralized air cooling systems for building or industrial processes)
  • Hot tubs that aren’t drained after each use
  • Decorative fountains and water features
  • Showerheads and faucets
  • Hot water tanks and heaters
  • Large plumbing systems

How can you prevent Legionella in your building’s internal plumbing system?

To prevent the growth of bacteria like Legionella in your plumbing, there are actions that you can take that vary in complexity depending on what type of water system you have. Although the risk is low for a healthy person to contract Legionnaires’ Disease (in the home), there are simple precautions you can take to prevent the growth of Legionella. 


Showerheads and Faucets

Clean showerheads and faucet aerators at least four times per year to minimize the growth of the Legionella bacteria.


Are there concerns about PFAS in our drinking water?

Our most recent testing for PFAS in drinking water occurred in August 2022. Twenty-five compounds were tested and none were detected.


Do you comply with PFAS regulations and testing requirements in drinking water?


On June 15, 2022, EPA issued new interim PFOA and PFOS health advisories

Interim updated Health Advisory for PFOA = 0.004 parts per trillion (ppt)

Interim updated Health Advisory for PFOS = 0.02 ppt


Are there any concerns about these chemicals in wastewater?

We do share the community’s concern over PFAS chemicals and that is why we are testing for them in the drinking water and our wastewater’s biosolids.  Much of the recent attention has focused on the land application of biosolids. Unlike drinking water, there is no EPA approved method to reliably test biosolids and no federal limits for these compounds have been established.