FAQs

How long will the boil order remain in effect?

Each boil order situation is different, making it impossible to predict how long the boil order will remain in effect. It will not be lifted until testing shows that the water meets public health standards. Boil water advisories or boil water orders are lifted when the water is considered safe and no longer poses a threat to public health.

What should I do when the boil water advisory or order has been lifted?

Consumers should flush water pipes within the home. Some types of water treatment devices may need to be disinfected and flushed to remove any contaminated water before being used. Depending on the type of water treatment device, the device may need to be replaced. Check with the manufacturer for details.

Drinking Water Lines Flushing Fact Sheet

Where can I find more information?

In the case of any emergency water advisory, updates will be provided at www.pwd.org and on our Facebook page and through frequent media contact.

Do you have any advice for the food service industry during a boil order?

Food Service Guidance

Contact your local health department for guidance.

Pages