Important notice regarding backflow inspection letters:
PWD recently sent a backflow device inspection letter in error…
The cloudy water is caused by tiny air bubbles in the water similar to the gas bubbles in beer and carbonated soft drinks. It is particularly noticeable in water taken directly from the tap. Within seconds, the bubbles rise to the top and are gone. This type of cloudiness occurs more often in the winter, when water temperature is colder, and does not indicate any problem with the water.
Our online account management and bill payment portal is temporarily unavailable while we upgrade the system. The automated phone payment system is also temporarily unavailable. Services are expected to resume by Monday, March 3.
We apologize for any inconvenience and appreciate your patience as we work to enhance your online experience.