Important notice regarding backflow inspection letters:
PWD recently sent a backflow device inspection letter in error…
If you choose to opt out—whether online, with the on-site Vepo technician, or by calling Customer Service—your submeter will not be replaced at this time. Please note: If you decide to re-add a submeter to your service in the future, it will be treated as a new installation, and standard charges will apply.
Our online account management and bill payment portal is temporarily unavailable while we upgrade the system. The automated phone payment system is also temporarily unavailable. Services are expected to resume by Monday, March 3.
We apologize for any inconvenience and appreciate your patience as we work to enhance your online experience.