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⚠️ Notice: Odor Control System Maintenance 8.21.25
We are currently experiencing an issue with the odor control system at our East End Wastewater Treatment Facility. A temporary repair is scheduled for early next week, with a full rebuild planned later this year. Thank you for your patience as we work to resolve this.
This one question will help us understand how people use our website, you will have an opportunity to add more information to your answer on the next page. Having problems with online billing? Please fill out this form: https://www.pwd.org/support-request/
Our online account management and bill payment portal is temporarily unavailable while we upgrade the system. The automated phone payment system is also temporarily unavailable. Services are expected to resume by Monday, March 3.
We apologize for any inconvenience and appreciate your patience as we work to enhance your online experience.
