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updated 08/30/2007
This Website is the responsibility of the Portland Water
District. The Portland Water District can be contacted by mail at 225
Douglass Street, PO Box 3553, Portland, ME 04104, by phone at (207)
761-8310, or by e-mail at mclements@pwd.org. The web server on which
this Website is housed is owned and maintained by Portland Web Works The following
policies apply to www.pwd.org.
The Portland Water District respects your privacy. Below is
information about our commitment to protecting your privacy online.
1. Collection of Personal Information.
We do not automatically collect any personally identifying information on our
site from visitors. If you are simply browsing our site, we do not gather any
personally identifying information about you.
If you contact us via e-mail or otherwise, you will
necessarily be providing personally identifying information. We use links
throughout our site to provide you with the opportunity to contact us via e-mail
to ask questions, request information, sign up for direct payment, make changes
to your account, or provide comments and suggestions. You may also be offered
the opportunity to have one of our representatives contact you personally to
provide additional information. To do so, we will require personally identifying
information from you, such as your e-mail address, name, telephone number,
account number, and/or checking account to help us satisfy your request. By
contacting us through e-mail, mail or telephone you consent to our collection of
personally identifying information.
In addition, we may collect certain statistical information,
which is not personally identifying information, about your visit. When
you visit our site, our computers automatically collect statistics about your
visit. This information does not identify you personally, but rather collects
information about a visit to our site. We may monitor statistics such as how
many people visit our site, the user’s IP addresses, which pages people visit
on our site, from which domains our visitors reach our site, and which browsers
people use. We use these statistics about your visit for aggregation purposes
only. These statistics are used to help us improve the usefulness of our web
site.
2. Cookies. Cookies are small text
files used on a web site to recognize a repeat visitor to its site. Cookies are
not programs that penetrate a user's system and damage files. The Portland Water
District does not use cookies.
3. Disclosure of Personally Identifying Information to Third
Parties. We
may, at our option, provide or otherwise disclose personally identifying
data you have voluntarily provided through on-line forms or e-mail (1)
to those individuals and companies who need to have access to such
information in connection with our provision of services to you, or (2)
as necessary to comply with the law, legal process, or our regulators,
to collect unpaid bills, or to resolve customer disputes or inquiries.
Although we reserve the right to contact you directly
with information concerning products or services being offered to our
customers, we do not provide your personal information to third parties
for the purpose of telemarketing, e-mail or direct mail
solicitation.
4. Collection of Personal Data from Children. We
do not attempt to collect personally identifying information from children.
Personal information sent to us, such as e-mail, which appears to be from a
child is deleted. We cannot always determine if information is from a child.
5. Our Right to Contact you. We
reserve the right to contact site visitors regarding account status and changes
to this Privacy Policy, or any other policies or agreements relevant to site
visitors.
6. Security. The Website is a Thawte
certified Authentic Site, which uses Thawte SSL Web Server Certificates
to offer secure communications by encrypting all data to and from the
site.
7. Our Right to Change Privacy Policy. We
reserve the right to change this policy at any time, without notice, by posting
the new or revised privacy policy at this location www.pwd.org.
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