Human Resource Generalist

Please submit a resume and cover letter salary requirements with employment application

Purpose/Customer Impact:  Responsibilities are those of a human resources generalist and include duties related to the successful talent acquisition for both position vacancies and future staffing.  Acts as a key contributor in Employee Services with implementing student outreach, liaison for the apprenticeship program, and other initiatives to develop talent and expand applicant sourcing strategies.  In collaboration with the Director of Employee Services, manages leaves of absence to ensure compliance with federal and state regulations and ensure consistency with company policies.  This includes, but is not limited to FMLA, short term disability claims, and reasonable accommodations.  Works as a team member within the Employee Services Department on shared human resources responsibilities such as employee relations events, from onboarding new employees to recognition events, annual giving, performance management, employee engagement, retention, and legal compliance.  Maintains strict confidentiality.

Reports to:  Director of Employee Services                      Direct Reports:  None

Interrelationships: Daily contact with employees across the District as well as outside consultants.  Under the direction and in coordination with the Director of Employee Services, provides support and services for departments and employees, has contact with external vendors and other professional contacts.

Independent Action: Under the direction, and in collaboration with the Director of Employee Services, coordinates data and reports, works with and makes recommendations, coordinates special projects, develops and implements programs and services to serve the District employees. 

Essential Accountabilities:

Generalist Duties:

  • As part of the Employee Services team, assists with cyclical employee relations events, analyzing data to support and make recommendations, acts as a resource for managers and employees.
  • Works confidentially to provide excellent customer service.
  • Reviews processes and events such as on-boarding of new employees, supervisory training and development, follows up on the progress of new hires and probationary evaluations.

Talent Acquisition: 

  • In coordination with the director, develops recruitment sourcing strategies and forms working relationships to tap talent for future and current positions.  
  • Acts as the point person and develops a student outreach program.
  • Networks with local agencies for the purpose of enhancing applicant pools.
  • Works within the organization to assist departments with programs to aid the advancement of employees with training and professional development.  Collaborates to understand staffing needs, and the talent and skills required to be successful.
  • Ability to analyze trends and data to recommend potential solutions.
  • Working with the Director, advises and assists within the department on matters related to recruitment, onboarding, and retention.

Absence Management: 

  • In coordination with the Director, administers leaves of absence within the policies of Portland Water District, and in accordance with state and federal regulations. 
  • Meets with employees, determines eligibility, sends timely required notices, communicates and coordinates return to work, including assessing reasonable accommodations.  Coordinates confidential medical information.  Manages the administrative aspects of leaves of absence:  establishes FMLA claims; including tracking and documenting.  Analyzes FMLA claims to determine eligibility and medical certification in compliance with state and federal laws.
  • Assists employees with filing short term disability claims, and the integration of benefits, including the submission of timecards during absences, documents interactions, and tracks each leave while coordinating with departments and payroll.   Provides advice and support for employees.  Maintains leave of absence files.  Within the ES Department, coordinates information with staff responsible for workers compensation.

Physical Job Requirements:  Extended keyboard usage, sitting, telephone usage, bending, twisting, clear verbal and written communications, and reaching, driving, visual accuracy.

Minimum Requirements: An individual must be able to perform Essential Accountabilities and Physical Job Requirements with or without reasonable accommodations satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • A four-year college degree in human resource management, communication or a related field is preferred, but experience, particularly in human resources or a combination of education and experience may be substituted.  SHRM-SCP or PHR certification preferred.
  • Two to four years of prior experience in human resources, particularly with the application of employment policies and procedures and/or experience and a working knowledge of benefit programs (such as short and long term disability plans), leave of absence management, return to work programs and knowledge of federal and state laws such as FMLA and ADA is preferred.
  • Good communication skills, both oral and written.
  • Ability to use Microsoft Office software, at an advanced level preferred.
  • Excellent project management skills.
  • Ability to analyze data to formulate and make recommendations.
  • Ability to manage multiple tasks and meet deadlines.
  • Knowledge of federal and state laws affecting employment, compensation and benefit programs.
  • Valid State of Maine driver’s license, with a clean driving record.
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