quality water for today's needs is challenging. But ensuring that
a water system can accommodate future demands can be daunting. It
requires constant planning and periodically, extensive reviews of
It had been thirteen years since PWD conducted a long-term infrastructure
plan. The District has experienced steady growth during this period. In 2002,
PWD undertook a comprehensive review of the water distribution system. The
result - the Comprehensive Water System Strategic Plan (CWSSP). The review
evaluated the water system to identify improvement recommendations that will
guide investments over the next 20 years.
The overriding goal of the plan was to improve service and customer
satisfaction. The strategic planning process looked to address a number of key
- What would be the future demand required to serve the existing service area?
- How well is the water system meeting service goals?
- What improvements are required to meet the service goals?
- What are the costs associated with the improvements?
- How can PWD best operate its water system in the future?
To estimate future water demand, an analysis of population growth in the service
area was undertaken. In addition to a review of census trends, a spatial
analysis of the growth patterns was made to identify the percentage growth
anticipated to occur within the current service area of the District. Meetings
were held with served communities to share the results of the growth study and
ensure that the overall evaluation would reflect the priorities of the
municipalities. For the purposes of determining future demand requirements, the
most conservative population estimate was used. This study projected an average
70 % increase in population in the seven suburban towns and an average of 31%
for the three urban core communities over the twenty-year study period. The
average day demand is anticipated to rise from 25 MGD in 2000 to approximately
31 MGD in 2020. The corresponding maximum day demand would increase from 38 MGD
to 46 MGD.
A series of evaluations were made to assess the condition of the water
system including: hydraulic sufficiency, system reliability, regulatory
compliance and aesthetic quality of the water. It was determined that the water
system was in good condition but would require substantial investments during
the upcoming decades to maintain and improve water service and to address an
A computerized hydraulic model of the water distribution system was
developed and used to analyze the current state of the system and to evaluate
alternative improvements. A program of improvements was identified to address
potential improvements in: pump stations, storage capacity, fire flows, service
pressures, water main renewals and transmission system reliability. The primary
short-term recommendations include consolidation of the two current pressure
zones which service Windham and Gorham into a single pressure zone and
increasing the rate of water main renewal and replacement by two to three miles
The strategic plan identified approximately $92 million dollars in
improvements to be undertaken over the 20-year study period. This amount would
be in addition to the $94 million dollars the District would spend if the
current rate of capital investments were continued through the period. A
financial model was developed to evaluate the impact on rates of the proposed
capital program. A more detailed evaluation of the first 10 years of the
identified projects analyzed alternative rate increase strategies.
An evaluation of the Operational Department of the District identified a
number of strategies for optimization. These included outsourcing a larger
percentage of capital and maintenance work, incorporating a higher level of
technology in daily operations, an increase in training and a reassignment of
resources. A general increase in planning and tracking was also identified as a
method of improving operations.