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We know that our customers lead busy lives and want accurate
answers quickly. That is why we provide many options to
satisfy our customers' diverse needs. And, of course, we respond to emergencies 24 hours a day.
Web Site - WWW.PWD.ORG
We offer several services on our web site. You can make
service requests, account changes,
and Pay Online. We also have a wealth of information that
is likely to answer your specific questions.
Interactive Phone System - 761-8310
Our new interactive phone information system lets you access your
account information, when it’s convenient for you - 24 hours a day,
365 days a year. Securely
verify account information like balance due and recent payment or
get answers to frequently asked questions.
Call Center - 761-8310
Our customer service center receives more than 50,000 calls a year.
Here you will speak with a 'live' person and get answers to
questions in a single phone call.
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